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Reporting Guidelines

The anonymity of the reporter is strictly protected,
and no disadvantages or unfair treatment will be tolerated.
The reports received undergo an independent and fair review process,
contributing to the creation of a healthy organizational culture.

Reporting Guidelines Image

Whistleblowing Categories

Giving or receiving bribes or kickbacks to/from stakeholders
Lack of transparency in the selection of business partners and suppliers
Abuse of authority or position to make unfair or unreasonable demands
Embezzlement, misappropriation, or receipt of bribes involving public/corporate funds
Falsification, manipulation, or concealment of documents and accounts
Incidents causing moral turpitude, such as sexual harassment within the organization
Corruption, bribery, conflict of interest, and anti-competitive behavior by employees toward internal/external stakeholders
External feedback regarding customer health and safety issues
Reporting information security breaches involving stakeholders
Inhumane acts such as discrimination and workplace harassment

Reporting Process

  • icon 01 Receipt of Report
    Reports submitted anonymously are securely protected, and all details are recorded fairly.
  • icon 02 Content Verification
    The received report is reviewed independently to thoroughly verify the facts and its relevance.
  • icon 03 Initiation of Investigation
    If necessary, specialized departments participate to initiate an objective and transparent investigation.
  • icon 04 Completion of Investigation
    Once the investigation is finalized, results are summarized to derive improvement and action plans.
  • icon 05 Conclusion
    Appropriate measures are implemented regarding the identified matters, and the case is officially closed.
  • icon 06 Confirmation of Results
    The reporter can confirm the outcome, and the entire process is managed with full transparency.

  • Department in Charge: Management Management Team